Privacy policy

Privacy Policy

Last updated: July 14, 2026

This Privacy Policy explains how Useful Kitchen Goods collects, uses, shares, and protects personal information when you visit https://usefulkitchengoods.com, contact us, create an account, place an order, or otherwise use our store.

Our customer support email is davies.online.service@gmail.com.

Information We Collect

We may collect information you provide directly, including your name, email address, phone number, billing address, shipping address, order details, account information, customer support messages, and any photos or information you send when requesting help with an order.

When you browse or use our store, Shopify and related service providers may automatically collect device and usage information such as IP address, browser type, device identifiers, pages viewed, cart activity, checkout activity, cookies, and similar technologies.

Payment information is processed by Shopify and payment providers. We do not receive or store full payment card numbers.

How We Use Information

We use personal information to process payments, confirm orders, arrange fulfillment and shipping, provide tracking and customer support, handle returns and refunds, prevent fraud, secure the store, improve the shopping experience, comply with legal obligations, and communicate with you about your order or support request.

If you subscribe to marketing emails or launch updates, we may use your email address to send those messages. You can unsubscribe from marketing emails using the unsubscribe link in the email or by contacting us.

Fulfillment and Cross-Border Shipping

Useful Kitchen Goods currently sells to customers in the United States. Orders may be fulfilled through our logistics partner's warehouse in Shenzhen, China and shipped to the customer's United States address. To fulfill your order, we may share necessary order and shipping information with suppliers, freight forwarders, carriers, customs service providers, and other fulfillment partners.

How We Share Information

We may share personal information with Shopify, payment processors, fraud prevention providers, shipping and fulfillment partners, customer support tools, analytics providers, marketing tools if enabled, professional advisors, and government or law enforcement authorities when required by law.

We do not sell full payment card information. Depending on your location and applicable privacy law, certain advertising, analytics, or tracking activities may be considered a sale, sharing, or targeted advertising. Where required, Shopify privacy tools and our privacy choices page may allow you to opt out.

Cookies and Similar Technologies

Our store uses cookies and similar technologies to operate the website, remember cart and checkout activity, improve performance, understand store usage, help prevent fraud, and support marketing or analytics features if enabled. You can control cookies through your browser settings, though some store features may not work properly without essential cookies.

Your Privacy Rights

Depending on where you live, you may have rights to request access to your personal information, correction of inaccurate information, deletion of information, a copy of your information, or to opt out of certain uses such as sale, sharing, or targeted advertising where applicable.

To make a privacy request, contact us at davies.online.service@gmail.com. We may need to verify your identity before responding to your request.

Data Retention

We keep personal information for as long as needed to provide the store, complete orders, resolve disputes, prevent fraud, comply with legal obligations, and maintain business records. Retention periods may vary depending on the type of information and legal requirements.

International Transfers

Your information may be processed in countries other than where you live, including the United States, Canada, China, and other locations where Shopify, our service providers, fulfillment partners, or carriers operate.

Security

We use Shopify and reputable service providers to help protect store data. However, no online service can guarantee perfect security. Please do not send sensitive payment information or passwords by email.

Children

Our store is not intended for children, and we do not knowingly collect personal information from children under the age required by applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date.

Contact

If you have questions about this Privacy Policy or want to exercise a privacy right, contact us at davies.online.service@gmail.com.